Privacy

Privacy Policy

Last Updated: January 1, 2026

1. What Information We Collect

We collect the following information to provide and improve our services:

  • Identity Information: Name, National ID (NID), Date of Birth, Photo
  • Contact Information: Mobile Number, Email Address, Home Address
  • Financial Information: bKash/Nagad Number, Bank Account (Optional), Deposit History
  • Device Information: IP Address, Device Type, Browser Information

2. Why We Collect Information

We use your information for: (a) KYC verification, (b) Processing deposits and withdrawals, (c) Ensuring account security, (d) Providing customer service.

3. Information Sharing

We never sell your information. It may only be shared in the following cases:

  • Government directives as per Bangladesh law
  • Payment processors (bKash, Nagad) for deposit verification
  • Fraud prevention agencies (if necessary)

4. Data Security

Your data is protected with 256-bit SSL encryption. Servers are located in Bangladesh. Regular security audits are conducted.

5. Your Rights

  • Right to view your information
  • Right to correct inaccurate information
  • Right to request account deletion
  • Right to data portability

6. Cookies

We use limited cookies for session management and storing preferences (such as theme, language). No third-party tracking cookies are used.

7. Contact

For privacy-related questions: privacy@sanchoybondhu.com

7. Contact

For privacy-related questions: privacy@sanchoybondhu.com