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Go to the register page and complete registration in 9 easy steps. You need your National ID (NID), a selfie, and your mobile number. It is completely free and takes about 5 minutes.

KYC verification is usually completed within 2-4 hours. Applications submitted during working hours (Sun-Thu, 9am-8pm) are processed faster. Applications submitted at night or on holidays will be verified the next working day.

You can request account closure from Dashboard > Settings > Danger Zone. Before that, you must close all active savings goals and withdraw all your balance.

The Bronze plan starts from just ৳500 per month. Silver requires ৳1,000, Gold requires ৳2,000, and Platinum requires ৳5,000 minimum monthly deposit. You can always deposit more than the minimum anytime.

After sending a deposit via bKash or Nagad, our finance team verifies the screenshot and TxID within 2-4 hours and updates your balance. Bank transfers may take up to 24 hours.

After goal completion: Bronze takes 7 working days, Silver 5 days, Gold 3 days, and Platinum within 24 hours.

Yes, but early withdrawal incurs a 3-5% processing fee. Bronze members cannot make early withdrawals. Platinum members get one free early withdrawal per year.

Yes! You can upgrade anytime from your dashboard and it takes effect immediately. Downgrading takes effect at the end of your current billing cycle, higher-tier features will be removed then.

Silver and Gold plans include a 30-day free trial. Platinum has a 14-day trial. No credit card needed, just complete KYC verification to start your trial.

Missing a deposit breaks your savings streak but does not cancel your plan. Your goal timeline adjusts automatically. There are no late fees, Amanah is a savings community, not a loan company. You will receive an SMS reminder 3 days before your deposit date.

A savings circle is a group savings system with friends, family or colleagues. Everyone deposits monthly toward a shared goal and keeps each other accountable. Silver members can join 1 circle, Gold 3, and Platinum 10.

Silver members can join existing circles. Gold members can create circles and invite others. Platinum members can create and manage up to 10 circles.

Yes, riba-free (interest-free) Islamic savings mode is available on all plans including Bronze, completely free. It can be enabled during registration or later from your profile settings.

No. Amanah is a digital savings community, not a bank or investment platform. We do not offer any interest (riba), guaranteed profit, or fixed returns. Islamic mode only ensures your goals and circles operate in a fully halal manner.

We use 256-bit SSL encryption, NID-verified KYC, and 2FA on all accounts. However, importantly: we are NOT a bank, deposits are not covered by government insurance. We are a digital savings tracking platform.

Click the 'Forgot PIN?' link on the login page. An OTP will be sent to your registered mobile number and you can set a new PIN after NID verification.

Bronze members can use bKash and Nagad. Silver, Gold and Platinum members can also use bank transfer (BRAC, Dutch-Bangla, Islami Bank, and any other bank). All deposits are manually verified by our team.